The Electronic HPE Care Pack Services (e-Care Pack) capability allows you to order, receive, update, and activate a wide range of valuable HPE Care Pack Services over the Internet. Administered through the HPE Services Network (CSN), it is a fast and simple process that enables immediate registration and service activation. Replace failed hardware units quickly and conveniently with HPE Services' reliable next-day exchange service. This easy-to-use HPE Care Pack extended warranty service gives you a cost-efficient alternative to onsite repair for HPE products. A replacement unit is shipped overnight via premium airfreight to your location. Shipping charges - for both the returned and replacement products - are prepaid by HPE. Replacement units are new or refurbished to like-new condition. Next Day Exchange is particularly suitable for products that do not carry critical data, or in instances when your data can readily be restored from back-up devices.
Lower-cost alternative to onsite repair
Prepaid shipping label, materials and instructions for defective unit return
Convenient door-to-door service
Remote problem diagnosis and technical telephone support
Collection of defective unit
Standard coverage window
Access to electronic support information and services
Product Properties
Processor Socket
Electronic HP Care Pack Advanced Unit Exchange Hardware Support - extended service agreement - 3 years - shipment TB
Location
Shipment
Service Included
Replacement
Full Contract Period
3 years
Return Shipment
At manufacturer expense
Service Availability
Business hours
Designed For
HP Thunderbolt Dock 230W G2, Thunderbolt Dock G2, Thunderbolt Dock G4, Thunderbolt Dock with HDMI Adapter, Travel Hub G2, Universal, Universal USB-C Multiport Hub, USB-C Dock G4, USB-C Dock G5, USB-C G5, USB-C mini Dock, USB-C Universal Dock Non Flash, US SAC
Technical details
Тип
Extended service agreement 6,24g/cm3; Temperature: 10 °C / +140 °C; Content:1