Collect-&-Return Service customer places a call to the help desk. If the malfunction cannot be repaired by the help desk technicians over the phone the customer will be issued with a repair number. This will trigger a pickup by one of Fujitsu Technology Solutions' transport providers. The defective unit will be collected from the customers address. After completion of the repair in a Fujitsu Technology Solutions repair-center the product will be returned to the customers premises.
Product Properties
Product Description
Fujitsu Support Pack Collect & Return Service - extended service agreement - 3 years - pick-up and return Year
Location
Pick-up and return
Service Included
Parts and labour
Full Contract Period
3 years (from original purchase date of the equipment) years