Trust Lenovo to cover the full lifecycle of your IT assets and free your technicians to focus on what counts. A true business partner dedicated to your satisfaction and success, Lenovo offers a portfolio of service and support solutions.As IT budgets contract, you want to realize increased efficiency from your existing in-house IT support teams. The Lenovo Premier Support assists by providing highly trained personnel to support during extended hours with a focus on advanced troubleshooting and dedicated case management.
Hardware and software support
Dedicated Premier phone support with no menus to navigate
Unscripted troubleshooting
Direct access to advanced-level technicians
A single technical point-of-contact to manage the case through resolution
Product Properties
Product Description
Lenovo Premier Support with Onsite NBD - extended service agreement - 3 years - on-site Year
Service Included
Parts and labour
Location
On-site
Full Contract Period
3 years
Covered Configurations
System with 3 years on-site warranty
Designed For
Thinkpad 13 (2nd Gen); ThinkPad A275; A285; A475; A485; L13; L13 Yoga Gen 3; L13 Yoga Gen 4; L380; L390 Yoga; L470; L480; L490; L570; L580; L590; T14 Gen 1; T14 Gen 2; T14s Gen 1; T14s Gen 2; T14s Gen 3; T16 Gen 1; T470; T480; T490; T570; T580; X12 Detach IRU
Technical details
Type
Extended service agreement 6,24g/cm3; Temperature: 10 °C / +140 °C; Content:1