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Lenovo PROMO 3Y Premier Support upgrade

Preces numurs: #201788 | Preces kods: 5WS1K04203

92.32 €

Pievienot grozam

– +

Looking for a step-up for your business and your employees' support experience Lenovo Premier Support gives VIP treatment to both your IT staff and end users. Lenovo understands IT needs to increase efficiency, reduce complexities, and keep your end users up and running. Lenovo knows your end users expect fast and frustration-free support. Lenovo can deliver. Get a direct line to the elite technicians who listen first then deliver advanced troubleshooting - no scripts here. And they're measured on first-time fixes so they're committed to prompt and accurate resolution. You also have access to technical account managers who act as a single point of contact for case management. You'll enjoy the consistency, accountability, and visibility you deserve. And thanks to next-business-day repair service and prioritized parts access, you'll keep system downtime and productivity interruptions to an absolute minimum. That's the Premier difference.
Onshore technical call center support from Sydney, NSW
Weekday 7am – 7pm technical call center support
Next business day onsite labor* & parts prioritization
Designated onshore technical account manager for specialized troubleshooting
Single contact for end-to-end case management to see all issues through to closure
Original Equipment Manufacturer (OEM) software support to support more than hardware

Product Properties

Product Description	Lenovo Premier Support - extended service agreement - 3 years - on-site Year
Service Included	Parts and labour
Location	On-site
Full Contract Period	3 years
Covered Configurations	System with 1 year Premier Support
Designed For	ThinkBook 13s G3 ACN; 13s G4 ARB; 13s G4 IAP; 13x G2 IAP; 13x ITG; 14 G3 ACL; 14 G3 ITL; 14 G4 IAP; 14 G4+ IAP; 14p G2 ACH; 14s Yoga G2 IAP; 15 G3 ACL; 15 G3 ITL; 15p G2 ITH; 16 G4+ IAP; 16p G3 ARH; 16p NX ARH; ThinkBook Plus G2 ITG; G3 IAP; ThinkPad E14 IAP
Pricing Type	Custom Part Number (CPN)