The Electronic HP Care Pack Services (e-Care Pack) capability allows you to order, receive, update, and activate a wide range of valuable HP Care Pack Services over the Internet. Administered through the HP Services Network (CSN), it is a fast and simple process that enables immediate registration and service activation. Return to Depot package includes offsite hardware support at a HP authorized Repair Center. After remote diagnosis and support the customer will deliver the faulty unit to the Repair Center. HP will return the repaired or replaced unit to the customer.
HP will provide telephone technical assistance with installation, product configuration, setup, and problem resolution. In many cases, we can resolve your issues without the need to ship your device.
For products in non-critical environments, Return to Depot offers an affordable alternative to more costly onsite support.
Product Properties
Product Description
Electronic HP Care Pack Return to Depot - extended service agreement - 4 years Year
Service Included
Parts and labour
Full Contract Period
4 years
Covered Configurations
3/3/0 warranty
Service Availability
9 hours a day / 5 days a week
Designed For
Electronic HP Care Pack Next Business Day Hardware Support with Accidental Damage Protection; EliteBook 630 G10, 630 G9, 640 G10, 640 G9, 645 G10, 645 G9, 650 G10, 650 G9, 655 G9; ProBook 630 G8, 635, 640 G2, 640 G4, 640 G5, 640 G8, 645 G4, 650 G2, 650 G4 IRU
Technical details
Type
Extended service agreement 6,24g/cm3; Temperature: 10 °C / +140 °C; Content:1